Frequently Asked Questions
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Where are we located?
210 Stanage Dr
Hot Springs, AR 71901
What are the office hours?
Monday through Friday:
8:00 AM - 4:30 PM
Closed on Weekends
What are the access hours?
Access your unit at any time, 24/7.
Am I required to store long-term?
We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.
How do I pay my storage bill?
Pay your storage bill online using a debit/credit card or e-check. Additionally, you can also set up autopay and manage your account details online. You can also speak to our facility manager about alternate payment options.
What documentation do I need to rent a unit?
A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.
What items am I not allowed to store?
You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, combustible items, or liquids.
What is climate-controlled storage?
Climate-controlled storage maintains stable temperature and humidity levels, safeguarding items from damage due to extreme conditions.
